January 14th, 2011

Lisa Nathan
Certified Novell Engineer-Level 5
Microsoft Certified Professional Windows 2000
Telephone: 866-357-6248

Server: Windows 2000/2003, SQL Server, Microsoft Exchange Server, Enterprise Blackberry, Unix, CA ArcServe, ADP/Kronos, Solarwinds Network Monitoring, Surfcontrol for Internet Monitoring, troubleshooting DNS, WINS and DHCP
Client: XP,  Windows 2000, Exchange/Outlook 2003/XP/2007, Windows 7.

Network Administrator – 3 Years
Methodologies Corporation, 6 Stonegate Drive, Monroe, NJ 08831
Technician resource person in troubleshooting, diagnosing and problem resolution
of personal computer operations, peripheral devices and connectivity to local and
wide area networks. Apply OS patches, troubleshoot communication devices.
Responsible for backup and storage maintenance using CA ArcServe in a NAS environment. Creation of Media sets and labeling tapes. Retrieval of data upon request and rotation of media used in backup. Monitor storage media for disaster recovery. Full and differential backups. Server updates and helpdesk support. Quality Assurance testing on developing applications.

Technical Analyst – Information Systems Department – 2 Years
New York Racing Association Inc., Jamaica, New York, NY 11417
Preparing functional specifications. Helpdesk support and network monitoring using Solarwinds and Mazu in a Windows 2000/2003 environment. Application support for ADP/Kronos, Blackberry, Equibase Incompass, Microsoft Exchange and inhouse applications. Network installation, administration, and training staff to use Choicepoint’s BridgerInsightXG to comply with the Patriot Act and the Office of Foreign Assets Control to protect against money laundering. Testing of in house applications to satisfy user requirements and producing ‘help’ documentation for them. Standardizing information systems documents to correspond with the business units.

IT Editorial Support Consultant – 6 Years
“SOA Modeling Patterns for Service-Oriented Discovery and Analysis”

by Michael Bell
“Service-Oriented Modeling: Service Analysis, Design, and Architecture”

by Michael Bell
“Service-Oriented Architecture (SOA): A Planning and Implementation Guide for Business and Technology” by Eric A. Marks and Michael Bell

Lan Administrator – 5 Years
Impath Inc., 521 W. 57th Street, New York, NY 10019
(Fortune Magazine 100 fastest growing companies 1999-2002)
Domain administrator in charge of evening helpdesk. Assisted end users with hardware and software difficulties.
Configured new Windows 2000 machines for the domain and installed all departmental applications. Performed application upgrades and BIOS upgrades. Used Ghost to perform backup/install of workstation images. In charge of all Novell Server Backups using Arcserve and Recall registration. Developed IT purchasing and inventory management database and business procedures. Negotiated purchases with vendors to reduce costs. Authorized/tracked invoices to be paid.
Responsible for license agreements including Microsoft Enterprise Agreement, HP-Unix handles, Remedy service level agreements, Citrix, Oracle, Epicor Platinum, Business Objects, Erwin database modeler, Embarcadero Rapid SQL, Chrystal Reports and other utilities.

Computer Support for AOL Affiliated Studio – 2 Years
Byte&Run, Inc., 11 Penn Plaza, New York, NY 10001
Content creation and editing for websites. Preparation of business documentation and graphic design for marketing. Comparative estimates for purchases involving client/server system development. Worked closely with clients to troubleshoot problems.

Technical Procurement – 2 Years
Morgan Stanley & Co. Inc.,
1 Pierrepont Plaza, Brooklyn, NY 11201
Within the Information and Technology division – primarily responsible for pricing, stocking and purchasing computer servers, desktops and connectivity equipment. Also assisted in day to day activities concerning computer support.

Microsoft Windows 2000 Professional Certification
4-5 Novell Version Update Certification
Certified Network Engineer in Novell Networking Technologies, TCP/IP, Service and Support, Advanced Administration, Install and Configuration, 3-4 Ver. Update.
Programming concepts and methodologies, C Programming.
New York University, New York, New York.
B.A.. University of Illinois. Graduated with highest honors and distinction in plastic and graphic arts. Nominated to Phi Kappa Phi Society